Fraud Prevention Services
Let us help you protect your business from fraud!
Stop Check Fraud with Positive Pay Service
This early warning system arms your business with information needed to stop check fraud before it becomes a loss. When you provide us with a list of checks issued, we compare that list to items presented for payment. Potential exception items are reported to you online via Business Express. The online decision feature allows you the option to either pay an item or have it returned as unauthorized. Our service includes Teller Positive Pay, which means that potential exception items are detected when presented for payment at any one of our branches.
Contact Cash Managment for more information.
Monitor Your Account(s) with Online Banking
Daily monitoring of account transactions is one of the best tools you can use to prevent loss due to fraud. Should an unauthorized transaction take place, immediate detection and reporting increases the likelihood of preventing a permanent or greater loss. At Bristol County Savings Bank we offer organizations two options for online banking. Both Business Express and BCSBOnline for Business provide real-time transaction reporting so you can monitor your account activity as it takes place. Contact Cash Management for more information.
Protect Your Online Banking Access with Secure Tokens
A password can be compromised by either a hacker who has invaded your computer or by internal fraud. With Business Express we offer the option of Secure Tokens for an added measure of security when logging in. Instead of entering a password, authorized users enter a code that is displayed on a secure token. The displayed code changes every 60 seconds. The likelihood of fraudulent access is greatly reduced because each token is registered to a specific user and must be in the user's possession at the time of use.
Contact Cash Management for more information.
Prevent Internal Fraud with Dual Control
We encourage companies who use Business Express online banking to have multiple authorized users and to utilize dual control. Access rights can be customized for each user so as to provide required levels of approval for transfers, wires, ACH and other transactions.
Contact Cash Management for more information.
BEST PRACTICES FOR INTERNET SECURITY
It is important to run frequently updated anti-virus and spyware software on any computer that you use to access online banking. Criminal hackers are using computer viruses and trojans to infect PC’s used for financial transactions. The most common variant of this virus/Trojan installs a key-logger which can monitor and record every keystroke you enter on your computer. When it detects access to financial sites it can then capture login User ID’s and passwords and then transmit that information back to the criminals. The criminals then use that captured information to attempt to log in “as you” and transmit wires, or create ACH payments, or issue bill payments that are fraudulently funded out of your accounts.
While anti-virus software can often detect the presence of these viruses, it is not 100% effective in preventing them from being installed to your PC in the first place. We discourage opening e-mail from someone you do not know or from clicking on links or attachments that are not familiar to you. Hackers often generate mass emails that may appear to be from a reputable sender. Often the letters in the sender’s name are transposed so that the name will look familiar at first glance. Be especially suspicious of any email that asks you to respond by providing confidential information such as a password, social security number, or account number. Bristol County Savings will never ask for such information by email.
Pop Up Windows
Beware of any window or screen that appears, or pops up, during an online banking session. If the screen appears different than what is the norm for the online banking product you use, do not assume that the bank has simply changed the format. This is especially important if a message on the screen requests that you enter a password or passcode, or if it directs you to another website. Remote Access Trojans can be installed by hackers who want to steal your private information. If successful, they then log in “as you” to online banking and attempt to originate a fraudulent transaction.
Report Suspicious Events
Customers of Bristol County Savings Bank who experience anything unusual related to online banking or email communication should report the event(s) to the bank immediately by calling the Business & Electronic Services Team at 774-226-1905. An event may also be reported to any branch or account officer of the bank, or by calling Customer Service at 508-828-5420.