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Bristol County Savings Bank Names Ferguson Senior Vice President/Retail Banking Officer

Francine Ferguson, SVP/Retail BankingTAUNTON, MA, November 13, 2018 — Bristol County Savings Bank (BCSB), headquartered in Taunton, Massachusetts, announces the appointment of Francine Ferguson to the position of Senior Vice President/Retail Banking Officer. In this capacity, Ferguson is responsible for the development of the strategic, operational and administrative foundation for the Bank’s retail network with a focus on sales, service and support.

“We’re excited to have Francine on board to develop our retail business strategy and help manage our portfolio, risk adherence and financial performance,” said Patrick Murray, President & CEO, Bristol County Savings Bank. “We are confident that she will sustain our sales and service culture and continue to encourage the cultivation of an exceptional customer experience throughout the retail branch network.”

Prior to joining Bristol County Savings Bank, Ferguson held the positions of Senior Vice President – Director of Analytics and Reporting, Senior Vice President – Head of Operations Strategic Alignment & Change, and Senior Vice President – Head of Operations Business Support, for Citizens, N.A. in Providence, Rhode Island. Previously, she served as Vice President – Solutions Manager for Cash Management Operations and Vice President – Program/Project Manager for the Consumer Lending Group, at Bank of America (BankBoston), in Boston, Massachusetts.

Ferguson earned her bachelor’s degree from Roger Williams University, Bristol, Rhode Island and has completed several programs and certifications, including the Burnham Rosen Group’s Interactive Leadership Program, the Cambridge Leadership Associates’ Adaptive Leadership Program, the Bryant University Project Management and Business Analyst Certificate Programs – Six Sigma Green Belt and the Babson College Management Program Certificate. Ferguson resides in Portsmouth, Rhode Island.