About Us

Downtown New Bedford Office at the Historic Candleworks Building

Nancy Cabral and Dave Medeiros

L-R: Nancy Cabral, Branch Manager and Dave Medeiros, Vice President

We’re pleased to announce the opening of our new Downtown New Bedford office located in the historic Rodman Candleworks building at 70 North Water Street.

During the construction process the Bank has meticulously worked to maintain the integrity of the historic Candleworks building. We hope you will stop by and have a look around – we believe it was worth the wait! In addition to a branch banking office, this location will be a full service office staffed with experienced commercial and residential lenders, as well investment officers upon appointment.

We’ve combined the newest technology in this historic setting! Our drive thru portico will have tellers available through our interactive teller machines (ITM).  An ITM works as an ATM 24 Hours a Day/7 days a week or by simply touching the screen you will be connected to a live teller … all in one machine! It’s like ‘face time’ for banking. One of the biggest benefits to you is that the ITM allows us to extend our banking hours:  Monday thru Friday:  7 am – 7 pm and Saturday: 8 am –1 pm.  For our business customers, the night depository is also located in the drive-thru for your safety and convenience.

The opening of this office further solidifies our commitment to the New Bedford community. With established offices on Ashley Boulevard and Rockdale Avenue,  the downtown location marks our third office in New Bedford since 2010. In addition, we continue to dedicate our time and talent to actively make a difference through our financial support and the volunteerism of our team.  We have strategically added experienced financial experts who are familiar with the needs of local businesses and the families who live and work in the city. The Bank is poised to continue our positive impact on the New Bedford community.

We invite you to stop by and visit our new historic downtown office or call us at 508-990-1299.  We would be happy to show you around and introduce you to our experienced team and our new technology!

Branch Hours:
Monday – Friday  9 AM – 5 PM
Saturday 9 AM – 1 PM
Extended  Drive Thru Teller Hours:
Mon – Fri 7 AM – 7 PM
Saturday 8 AM – 1 PM


Experienced Universal Banking Team

L-R: Dave Medeiros, Vice President, Universal Bankers Jennifer Hernandez, Christopher Rocha, Minda Albergaria with Branch Manager Nancy Cabral

On the first floor an innovative lobby design has been created to welcome customers who can bank with the full service help of experienced universal banking professionals, all in an environment that evokes the rich international trading history of this port city.

Led by Branch Manager Nancy Cabral, our experienced Universal Banking Team includes Jennifer Hernandez, Christopher Rocha and Minda Albergaria.

Drive-Up Interactive Tellers

Introducing technology with a personal touch.


We have extended our drive thru hours with live tellers with the help of some new technology – Interactive Teller Machines (ITMs).  The ITMs will be located at our Downtown New Bedford  and Taunton-County Street locations.

Located in our drive thru, the ITM works as an ATM 24 Hours a Day/7 days a week and can connect you to an interactive teller Monday – Friday from 7 am – 7 pm and on Saturdays from 8 am – 1 pm.   If you want to work with a teller to cash a check or other transactions, you simply touch the screen and you’ll be connected to a live teller. It’s like ‘face time’ for banking.

What are some of the benefits of the ITM?

  • No deposit slip required.
  • Extended hours of service.  Monday – Friday 7am-7pm; Saturday 8am-1pm.
  • Drive Up convenience.
  • Live Personal Assistance: Get help from a real, local, live teller.
  • Privacy & Security:  ITMs provide a safer way to complete transactions while on the go.
  • Maximum Convenience:  Access nearly all in-bank teller services . . . on your schedule.

ITM extended hours of service are:
Monday-Friday 7:00 am to 7:00 pm
and Saturday 8:00 am to 1:00 pm

Commercial Lending Team

New Bedford Commercial Lending Team

L-R Standing: Michael Patacao, Jack Silva, Jeff Pagliuca; Sitting: Andy Springer and Pete Selley

As the #1 small business lender in Bristol County*, our New Bedford commercial lending team is focused on helping you achieve your business goals.

We offer:

  • Prompt, local decision making on commercial loans and mortgages;
  • Customized business solutions to meet your needs;
  • Commercial loans up to $25 million;
  • Experienced local lenders familiar with the greater New Bedford area.

If you’re ready for a change, please give us a call today!

*Based on total loan originations as reported in the 2017 aggregate small business loan data to the Federal Reserve under the Community Reinvestment Act.