About Us

Coronavirus Updates

Updated 7/2/2020

Branch Lobbies will Reopen Monday, July 6th

As Massachusetts and Rhode Island continue their reopening phases, so do we. All of us at Bristol County Savings Bank are excited to welcome you back on Monday, July 6th as our branch lobbies will be open again!

We will continue to adhere to social distancing requirements along with other state mandated policies for your safety and for the safety of our employees.  Face masks will be required for all visitors and branch capacity will be monitored. Hand sanitizer will be available for our customers as well as masks for those who may need them.

We ask that you view our updated branch hours as they are different from what they were before the pandemic.

Please keep the following options in mind that allow you to Bank with us from home:

• Digital banking is available 24/7 allowing you to make deposits using your mobile device, transfer funds and make payments, along with many other banking activities. If you are not yet enrolled ENROLL NOW. If you require assistance in enrolling please contact us at 508-828-5420 or after business hours at 888-201-6436.

• Call our Customer Contact Center at 508-828-5420 to speak to a representative during regular business hours (Monday – Friday 8:30am to 5:00pm). You can also call this number after hours to access our Automated Telephone Banking system.

Help for Our Business Customers – CARES Act

Paycheck Protection Program (PPP) Loan Forgiveness Update

One week after issuing the long-awaited Paycheck Protection Program (PPP) Loan Forgiveness Application, the Small Business Administration (SBA) issued additional rules. We remain committed to keeping you abreast of the newest information and to assist you through the entire PPP process.

We are exploring providing an automated solution for the PPP Loan Forgiveness Application for your convenience which will be available once we have determined the least burdensome and most efficient platform. We will also continue to keep you apprised of when the SBA will begin taking these applications, as the portal is not yet available for forgiveness submissions.

We realize some of you may be nearing your eight week window. We will keep you informed of any guidance from the SBA and will continue to work diligently to support you through this process.

The new rules will confirm that June 30, 2020, remains the last date on which a PPP loan application can be approved.

For your convenience, here are the most up-to-date PPP Loan Forgiveness links:

In the meantime, if you have any questions regarding your loan, please contact your Account Officer or Branch Manager directly or Joan Medeiros at 508-324-3685. Again, we remain committed to helping you through this very difficult time.

Help for Our Customers and Communities Impacted by COVID-19

Help for Our Customers

The Bank has initiated special programs to assist existing individual and business customers who have been financially impacted by the COVID-19 virus. Even in this uncertain time, our focus remains on supporting the economic and social well-being of our customers and our community. Please reach out to your account officer or a member of our Customer Service team at 508-828-5420 to discuss the options that may be available to you.

Help for Our Community Partners

At Bristol County Savings Bank we take our commitment to our communities very seriously. The effects of COVID-19 are being felt throughout our community and many of our non-profit partners are on the front lines trying to help those affected as well as dealing with their own negative financial impact. We want to be a resource during these difficult times.

In response to these needs, the Bristol County Savings Charitable Foundation will be shifting resources to support community-based organizations in Bristol County Massachusetts and Pawtucket, Rhode Island providing resources and services at the front lines of the coronavirus outbreak and/or those organizations experiencing financial hardship as a result of the epidemic. Click here to learn more.

Resources for Consumers

Center for Disease Control
World Health Organization
Massachusetts Government COVID-19
Rhode Island Government COVID-19
Federal Trade Commission’s site with specific coronavirus-related scam information
Tax Inspector General for Tax Administration Coronavirus Relief Payment Scams

Resources for Non-Profit Organizations and Businesses

Coronavirus (COVID-19): Small Business Guidance & Loan Resources
Nonprofits and Coronavirus, COVID-19
Coronavirus and Massachusetts Nonprofits
COVID-19 Security Resource Library
Seven Coronavirus Scams